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I received a Samsung chrome book for Christmas and cant

Customer Question
I received a Samsung...

I received a Samsung chrome book for Christmas and cant connect to my xfinity wifi at home. Says my password *****'t right

Technician's Assistant: Are you able to connect using an ethernet cable?

Dont want to

Technician's Assistant: Which lights are colored and/or blinking on your router?

Power, us/ds, online steady white 2.4 ghx, 5 ghz blinking white

Submitted: 7 months ago.Category: Laptop
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Answered in 19 minutes by:
12/28/2017
Laptop technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Laptop
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Laptop technician: Bryan, Computer Support Specialist replied 7 months ago

First, please log in to your Xfinity account using the following link:

http://www.xfinity.com/myxFi

Once logged in, your WiFi name and password ***** displayed at the top of the Overview section.

Use this password ***** the Chromebook - does it work for you now?

Do keep me posted below; I'll stand by. Thanks,

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Customer reply replied 7 months ago
I'm good
Laptop technician: Bryan, Computer Support Specialist replied 7 months ago

OK, great! And kindly take a moment to rate my service by selecting the 5 stars at the top of this page before you leave today. Thank you,

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Laptop technician: Bryan, Computer Support Specialist replied 7 months ago

.

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