Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

I have a laptop on which the screen has started jumping and…

Customer Question
I have a laptop...

I have a laptop on which the screen has started jumping and the font eizv size reduces to unreadable s

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

The computer shut me off serial no.is TECRA 950 s9541 3D11744814

Technician's Assistant: What have you tried so far with your Tecra? Have you installed any updates recently?

I keep getting cut off

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Ican't stay connecto you ted

Submitted: 6 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 5 hours by:
12/24/2017
Laptop technician: bbao, Senior Laptop User replied 6 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,807
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Which version of Windows is running on this Toshiba laptop?
Ask Your Own Laptop Question
Customer reply replied 6 months ago
are you there
Laptop technician: bbao, Senior Laptop User replied 6 months ago
I am available for your remote assistance request, but I notice your payment was failed. Can you fix this? Thanks.
Ask Your Own Laptop Question
Customer reply replied 6 months ago
i am hard of hearing please respond on computer
Laptop technician: bbao, Senior Laptop User replied 6 months ago
Okay. Will do screen chat if connect via remote session.
Ask Your Own Laptop Question
Laptop technician: bbao, Senior Laptop User replied 6 months ago
Are you still there with me?
Ask Your Own Laptop Question
Laptop technician: bbao, Senior Laptop User replied 6 months ago
Do you still need any help here? Just FYI - i can help you setup everything you need for buying a domain as a gift, will be working with you a shared screen under your watch so you know what and how to do. All is just for $39 USD.
Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 373
373 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

373 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
I own Tecra 850 business comp with Win 7 pro program runnug
I own Tecra 850 business comp with Win 7 pro program runnug it. For the past one week or two it has been turning itself off in the middle of work on resatrting with a messge that it was shut down impr… read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
Toshiba convertible laptop. Recently on heavy use, the
toshiba convertible laptop. Recently on heavy use, the computer screen flashes to black twice to three times, then shuts off. Then does the same thing once powered back up. When I put the laptop in ta… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My Samsung Chromebook keeps blanking off sites on my
my Samsung Chromebook keeps blanking off sites on my computer, Ted … read more
bbao
bbao
Senior Laptop User
1,807 satisfied customers
I have an older tecra laptop. screen is damaged. Window.
updates are good, the damage from something hitting the screen i can see the mark. the laptop works ok just need to replace the screen current screen is LTN156AT19-501 which seems to be the same as the only replacement i can find which is LTN156AT19-001 … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I almost dropped Tecra M10 but caught it by slapping left
I almost dropped Tecra M10 but caught it by slapping left side of eyboard. Screen went blank, and so is sn extension monitor. Ctrl-alt-del has no effect. Forced shutdown and restart (even with battery… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
I just purchased a L24_q and the lettering is unreadable. I
I just purchased a L24_q and the lettering is unreadable. I wentto www.lenovo.com … read more
bbao
bbao
Senior Laptop User
1,807 satisfied customers
Toshiba Laptop - Windows XP - when trying to connect to a
Toshiba Laptop - Windows XP - when trying to connect to a new wifi network I can't type in any text into the password ***** Numbers will type but not letters??? … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I have a really old Toshiba Satellite A105 series laptop and
I have a really old Toshiba Satellite A105 series laptop and I am trying to get all the data off. The screen keeps popping up to a gigantic size and the only way to get it off is the Task Manager. It … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I've formatted the hard drive, put on a fresh copy of Windows
I've formatted the hard drive, put on a fresh copy of Windows 7 on, installed all the drivers, cleaned the dust out and my laptop still shuts off after a while. Toshiba A665-S6086 . . . what else coul… read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
Getting back with you about our session on April 4th. had to
getting back with you about our session on April 4th. had to be ended as I couldn't turn my vaccume on as it would wake the whole household up. Vaccumed our vent on Toshiba laptop and it still keeps s… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
ive got a toshiba labtop that turns on but stays black?part
ive got a toshiba labtop that turns on but stays black?part number psap3u-01g00c serial number 89117319q. says also satellite A505-s6965 system unit. if that helps....can any one please help me figure… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
my ACER Aspire 5742-7620 will not boot up past the ACER Press
my ACER Aspire 5742-7620 will not boot up past the ACER Press to enter Setup Screen. It just keeps turning off and turning back on by itself. Any suggestions??… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
i have an Acer Aspire 5733z-4851 that shuts down completely,
i have an Acer Aspire 5733z-4851 that shuts down completely, then immediately turns itself back on, makes it to the Acer screen, and then shts down again, and keeps doing this, until the battery is pu… read more
James K.
James K.
Consultant
312 satisfied customers
My Toshiba satellite laptop wont boot up. Screen stays black.
My Toshiba satellite laptop won't boot up. Screen stays black. The laptop turns on & after as approx 10 sec. Shuts off… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Where is Toshiba L500-126 magnetic lid switch located? My
Where is Toshiba L500-126 magnetic lid switch located ? My laptop keeps shutting lcd off after I open it and replaced USB connectors there were faulty. How to repair it? usb works fine now.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Have just bought my daughter a new gateway laptop from target.
Have just bought my daughter a new gateway laptop from target. She charged it up until the blue light came on as instructed. Then when she switches it on it says something like "Windows cannot complet… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
When I try to turn on my power, it will not sty on. I dont
When I try to turn on my power, it will not sty on. I don't know if the problem is the switch, power cord or the battery… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Satellite P200 K000047740 laptop not starting properly
My Satellite P200 K000047740 laptop wasn't starting properly at times. It also didn't work with the screen up, as I was using it with a laptop stand to make typing easier. I was told I need an inverte… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x