Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

I just purchased a Aspire E15. Wi-Fi is set and windows 10…

Customer Question
I just purchased a...

I just purchased a Aspire E15. Wi-Fi is set and windows 10 and updates are loaded. I can not figure out how to Comcast as my homepage. I can’t change from MSN

Technician's Assistant: What have you tried so far with your Aspire? Have you installed any updates recently?

Yes when I took it out of box yesterday

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I am at settings screen. I can not find startup with on screen

Submitted: 6 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 7 minutes by:
12/23/2017
Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 6 months ago
Viet - Laptop Tech
Viet - Laptop Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 40,803
Experience: Ten years of laptop (and desktop) hardware and software support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Are you using the Microsoft Edge program or Internet Explorer program, etc. for accessing the Internet?
Please reply at the box below. Thank you,

Ask Your Own Laptop Question
Customer reply replied 6 months ago
Not sure. I think internet explorer. Whatever was loaded on computer
Customer reply replied 6 months ago
Never mind I figured out. Thanks anyway
Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 6 months ago

You're welcome. Great. I was typing all the steps, but I'm glad you got it working now. If you use the Microsoft Edge program, then the 3-dot icon / Settings shows all the options there. Do you need help with any other computer question / issue today for your new computer? Do you need the tutorials for Windows 10?

Please reply at the box below. Thank you,

Ask Your Own Laptop Question
Customer reply replied 6 months ago
No. I am good to go
Laptop technician: Viet - Laptop Tech, Computer Support Specialist replied 6 months ago

OK. Great. I've emailed you, so you can always get back to me if you need help with anything else later on. Thank you for your patience.

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 373
373 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

373 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
I have an aspire V5-573P-6486 that won't go past the acre
Hi I have an aspire V5-573P-6486 that won't go past the acre start screen … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My Acer aspire e1will not let me log in. Windows 7 i5. No
My Acer aspire e1(###) ###-####will not let me log in … read more
Viet - Laptop Tech
Viet - Laptop Tech
Computer Support Specialist
40,803 satisfied customers
HOW DO I RESTORE MY LAPTOP TO FACTORY SETTINGS WITHOUT A
HOW DO I RESTORE MY LAPTOP TO FACTORY SETTINGS WITHOUT A RECOVERY DISK … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
429 satisfied customers
My charging cord is faulty. I have been having problems for
My charging cord is faulty. I have been having problems for a couple of months that's the only thing we can figure out . I got my laptop last July. Is this under warrenty? … read more
Domijones Manalo
Domijones Manalo
B. S. in Computer Technology
27 satisfied customers
I just purchased a new acer computer but it does not have
I just purchased a new acer computer but it does not have any normal icons you see on computers like the setting icon … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
59 satisfied customers
Can't log on laptop. It says I can reset my password, but I
Can't log on laptop. It says I can reset my password, but I can't log on to reset my password.Help … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
How to enable wi-fi on Acer aspire x1700 desktop using
How to enable wi-fi on Acer aspire x1700 desktop using keyboard function keys ? … read more
Aitizaz
Aitizaz
Software Engineer
Bachelor\u0027s Degree
163 satisfied customers
Keyboard not working. no keys work. windows troubleshooter
keyboard not working. no keys work. windows troubleshooter tells me there is no problem. have uninstalled the keyboard and restart computer but still no keyboard … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I had Fastsupport removed from my laptop. Now I can't get
I had Fastsupport removed from my laptop. Now I can't get past a box that asks for a password. According to Fastsupport, if I buy a $400 Apple iTunes card, it will have the password. What crap. Help!… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Transfered AT&T phone service to ConsumersCellular and want
Transfered AT&T phone service to ConsumersCellular and want to connect to Wi-Fi. Was told to find the original password ***** it was purchased which was May 2011 from QVC … read more
Viet - Laptop Tech
Viet - Laptop Tech
Computer Support Specialist
40,803 satisfied customers
I am having trouble with my older Toshiba Satellite P15-S420
I am having trouble with my older Toshiba Satellite P15-S420 running Windows XP. I can not connect it to my newly installed Xfinity WiFi network. Comcast has been no help at all. … read more
Viet - Laptop Tech
Viet - Laptop Tech
Computer Support Specialist
40,803 satisfied customers
My laptop is asking for a startup password. Never did that
My laptop is asking for a startup password. Never did that before. None of my passwordSamsung are wicking. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I cannot figure out how to open the cd drive as silly as
I cannot figure out how to open the cd drive as silly as that sounds - there is no button … read more
Viet - Laptop Tech
Viet - Laptop Tech
Computer Support Specialist
40,803 satisfied customers
Hyperlinks do not work in gmail, aspire E15, has not worked
has not worked since computer was bought 1/12 yrs ago … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I have just purchased an Acer Aspire E15 15.6 Pentium 64 bit
I have just purchased an Acer Aspire E15 15.6 Pentium 64 bit laptop. My problem is that when I go to recharge it and plug the charger in the screen goes black and you can't operate it. Pull the charge… read more
Viet - Laptop Tech
Viet - Laptop Tech
Computer Support Specialist
40,803 satisfied customers
I have a new Acer aspire 13 and the Intel dual band wireless
I have a new Acer aspire 13 and the Intel dual band wireless AC 7265 drops out about every 10 m I have a new Acer aspire 13 and the Intel dual band wireless AC 7265 drops out about every 10 min. Is th… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My toshiba At300 has lost connectivity with wi-fi. When I
My toshiba At300 has lost connectivity with wi-fi. When I go to settings/Wi-Fi, the right panel says 'Turning Wi-Fi on.." but nothing happens, no networks are listed. I'm on my network now so I know t… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Hi there. Im on my Acer Aspire M5-481T, and the Fn+F3 button
Hi there. I'm on my Acer Aspire M5-481T, and the Fn+F3 button combination has ceased to do anything. It should pull up a wee pane in the bottom right of the screen with toggles to activate the Wi-Fi a… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
204 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x