Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Problem is with tv. I contec i cobtacted. I contacted

Customer Question
Problem is with tv ...

Problem is with tv

Technician's Assistant: What's the brand and model number of your TV? How old is it?

I contec i cobtacted

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I contacted Netflix because i could not connect and they say it is with the age of the software wg

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Hich showed to be from 2003. said i needed SDK.4.0.G

Submitted: 6 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 1 hour by:
12/23/2017
Laptop technician: Nathan, Systems Manager replied 6 months ago
Nathan
Nathan, Systems Manager
Category: Laptop
Satisfied Customers: 30,759
Experience: Own/operate IT/networking company.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Could you please tell me the complete model number of the tv?

If you are using a streaming device like a roku, firetv, smart bluray, etc please give me the model of that device also.

Ask Your Own Laptop Question
Customer reply replied 6 months ago
40/50L3400U
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 373
373 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

373 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
Model 47l6200u doesn't receive netflix, and they are
model 47l6200u doesn't receive netflix, and they are claiming a problem with my tv I also don't get any of the apps that appear to already be loaded … read more
Nathan
Nathan
Systems Manager
30,759 satisfied customers
I'm having a problem with me Toshiba Smart TV. I've had it
Hello. I'm having a problem with me Toshiba Smart TV. I've had it since 2014. Are you able to assist? … read more
Nathan
Nathan
Systems Manager
30,759 satisfied customers
Not my laptop....my big screen I am trying to get hooked up
Not my laptop....my big screen I am trying to get hooked up to wi-fi … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I'm calling about a 50 inch TV. Toshiba 50 inch - model no.
Toshiba 50 inch - model no. 50L1350U - about 4 years old … read more
Nathan
Nathan
Systems Manager
30,759 satisfied customers
It's my tv. Well I was on here earlier it's toshiba
i put credit card information in and then it sent me to this website I just need help please I was trying to get Netflix to connect and the tech from Netflix had me go to settings and quick setup and now all my channels are gone please help me … read more
Nathan
Nathan
Systems Manager
30,759 satisfied customers
Cannot connect to netflix via remote smart 50" toshiba 2014.
cannot connect to netflix via remote smart 50" toshiba 2014 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I am trying to set up my tv for Netflix but Netflix is
I am trying to set up my tv for Netflix but Netflix is telling me that the software is out of date. What can I do to solve this? … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,170 satisfied customers
My Toshiba tv netflix app is out of date. My Toshiba tv
my Toshiba tv has a built-in Netflix app, which is now out of date … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have trouble with my TV....it is any chance to chat with
I have trouble with my TV....it is any chance to chat with someone in Spanish or by phone? … read more
Nathan
Nathan
Systems Manager
30,759 satisfied customers
Want to be able to get netflix on toshiba tv. Model
want to be able to get netflix on toshiba tv JA: What's the model and Operating System (OS) of your Toshiba? Customer: model 55L711u18 software H.01'04.072 JA: When did you purchase your Toshiba? What… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I need help with my smart tv. I need help with my TV. P have
P have an error code from Netflix. I need to up date my software on smart TV … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
I need to have the new version of Netflix downloaded on my
I need to have the new version of Netflix downloaded on my television. Can you help me with this? Netflix directed me to manufacturer for this. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am trying to get netflix on my tv but it says I have to
I am trying to get netflix on my tv but it says I have to contact toshiba for an upate … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Have got hp pavilion g series laptop running win 7 which I
have got hp pavilion g series laptop running win 7 which I upgraded to win 10 , after upgrade NETFLIX would not play and no vids on facebook so I tried reset but laptop said error and undid changes so… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Hello JA, I can watch Netflix and Huluplus on my smartphone
Hello JA, I can watch Netflix and Huluplus on my smartphone and laptop. How do I watch Netflix and Huluplus on my t.v.?… read more
Jeremy
Jeremy
1,344 satisfied customers
How would i hookup my laptop Computer to my HDF 50E3000 TV
How would i hookup my laptop Computer to my HDF 50E3000 TV Set so i could watch Netflixs and other computer TV's shows??? thank you so very much for your Understanding..POPS..… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Dave,My brother in law is an avid Blackhawks fan....Paid
Dave, My brother in law is an avid Blackhawks fan....Paid a fee to be able to watch the games....I have been trying without success to figure how to set up his screening from the laptop to his TV wher… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
MY NEW HDM1DVI CABLE FROM MY HP G 60 LAPTOP TO MY NEW SAMSUNG
MY NEW HDM1DVI CABLE FROM MY HP G 60 LAPTOP TO MY NEW SAMSUNG TV WORKED GREAT FOR ONE HOUR. NOT SINCE. THE TV SOURCE SCREEN SAYS NO DEVICE CONNECTED BUT OF COURSE THE CABLE IS IN PLACE.… read more
A. Stevens
A. Stevens
66 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x