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My acer laptop, the speakers don't work. Internal. How do…

Customer Question
My acer laptop, the...

My acer laptop, the speakers don't work

Technician's Assistant: Is this happening with internal or external speakers?

Internal

Technician's Assistant: Did you try updating the sound driver on your Acer laptop?

No, how do you do that?

Technician's Assistant: The Laptop Technician will be able to walk you through that. Anything else you want the Computer Expert to know before I connect you?

Not yet

Submitted: 7 months ago.Category: Laptop
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Answered in 1 hour by:
12/23/2017
Laptop technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Laptop
Satisfied Customers: 4,039
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Laptop technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 7 months ago
i seem to have discovered the solution while waiting over an hour
Customer reply replied 7 months ago
I seem to have solved my problem while waiting over an hour
Laptop technician: Cody, Senior Systems Administrator replied 7 months ago

ok sounds good

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