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I need help when i have my computer on it's like it has a…

Customer Question
I need help when...

I need help when i have my computer on it's like it has a mind of it own it will shut off by itself and then turn back on and start all over what causes that it is something that computer does I think it shouldn't do that

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It is a Toshiba

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I have had it about year

Submitted: 7 months ago.Category: Laptop
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Answered in 38 minutes by:
12/21/2017
Laptop technician: PC_Wizzard, Computer Enthusiast replied 7 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Laptop
Satisfied Customers: 1,099
Experience: Server, networking, desktop questions welcome.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Laptop technician: PC_Wizzard, Computer Enthusiast replied 7 months ago

What operating system do you use?

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Customer reply replied 7 months ago
I have decided I do not want your help so please cancel out anything that happened or what I said to you on Dec. 21, 2017. If I need your help I"ll contact you. Thank you please delete everything and the credit number I gave you.
Customer reply replied 7 months ago
No I do not want you to conect
Laptop technician: PC_Wizzard, Computer Enthusiast replied 7 months ago

Hi, no problem at all

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