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Can’t remember my password to unlock main screen. Hp pavion…

Customer Question
Can’t remember my password...

Can’t remember my password ***** unlock main screen

Technician's Assistant: Just to clarify, what device or product are you trying to access?

Hp pavion note book

Technician's Assistant: What's the model and Operating System (OS) of your HP?

Windows ten forgot password

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

Computer self installed updates

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Model number. 5cd7478p7s

Submitted: 7 months ago.Category: Laptop
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Answered in 9 hours by:
12/16/2017
Laptop technician: bbao, Senior Laptop User replied 7 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,797
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Can I know if it is running Windows 10 or Windows 8, please?

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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
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Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

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