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My screen suddenly went black showing only an arrow. Chrome.

Customer Question
My screen suddenly went...

My screen suddenly went black showing only an arrow

Technician's Assistant: What Operating System (OS) are you running on your laptop?

Chrome

Technician's Assistant: Does your laptop make any noise when rebooted? Are any of the LED lights on?

Led lights are on. Cannot figure out how to reboot

Submitted: 8 months ago.Category: Laptop
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Answered in 5 minutes by:
12/14/2017
Laptop technician: Richard, Laptop Specialist replied 8 months ago
Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 47,537
Experience: Over 15 year experience in Computers, Mobile devices and Networks
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Thanks for your Question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of the device with the issue?

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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
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Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

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