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My Acer Chromebook 15 (CB3-532) wont turn on, at all. I

Customer Question
My Acer Chromebook 15...

My Acer Chromebook 15 (CB3-532) wont turn on, at all.

Technician's Assistant: What Operating System (OS) are you running on your Chromebook?

I believe Windows 8..

Technician's Assistant: Have you tried rebooting from a DVD or flash drive?

I haven't. How do I go about this procedure?

Technician's Assistant: The Laptop Technician will be able to walk you through that. Anything else you want the Computer Expert to know before I connect you?

Other than the fact that it's not even lighting up to let me know it's charging, I don't believe so.

Submitted: 8 months ago.Category: Laptop
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Answered in 3 hours by:
12/10/2017
Laptop technician: bbao, Senior Laptop User replied 8 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,976
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Did you first try long press the power button, such as holding for 30 secs?
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