Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

I have a sony vaio i7s laptop with windows 10 installed and…

Customer Question
I have a sony...

I have a sony vaio i7s laptop with windows 10 installed and need to access a com port. how do I do that

Technician's Assistant: What have you tried so far with your Vaio? Have you installed any updates recently?

Yes it is current as of yestewrday

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

There are no com ports on the machine. windows 10 shows virtual com ports

Submitted: 7 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 6 hours by:
12/9/2017
Laptop technician: bbao, Senior Laptop User replied 7 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,812
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
As your laptop does support legacy COM port, you have to use a USB to COM adapter to "make" a COM port for your computer. Something like below.https://www.ebay.com/sch/i.html?_nkw=usb+to+com+port
Ask Your Own Laptop Question
Laptop technician: bbao, Senior Laptop User replied 7 months ago
BTW, what's your ultimate goal for this? If you are doing software test or running legacy applications in VM, the COM port can be a virtual one based on files, not necessarily a physical COM port connecting to an external device.
Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 373
373 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

373 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
My sony vaio laptop keyboard backlight keeps going off after
my sony vaio laptop keyboard backlight keeps going off after 10 seconds, even though i have an updated control center app … read more
bbao
bbao
Senior Laptop User
1,812 satisfied customers
Have sony f series laptop model pcg81312l shift left button
have sony f series laptop model pcg81312l shift left button does respond shift right does need to now if there is a type button that can be used instead of shit right - sift left/right refers to botto… read more
bbao
bbao
Senior Laptop User
1,812 satisfied customers
How do i unlock a sony sve15ij13m, Sony sve15ij13m laptop
how do i unlock a sony sve15ij13m JA: What's the make/model of your device? How old is it? Customer: Sony sve15ij13m laptop about 18months old JA: How long has this been going on? What troubleshooting… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
There has to be an easy way to bypass and delete a Machine
There has to be an easy way to bypass and delete a Machine Password ***** a SONY VAIO laptop. What can I try? Thanks!… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Hi, I have a Sony VAIO T series ultrabook. Bought it in Jan
Hi, I have a Sony VAIO T series ultrabook. Bought it in Jan 2013. A window popup keeps popping up saying Windows detected a hard disk problem. I had a tech run a diagnostic check on the hard drive and… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
Hello. I have a Sony viao that lost its operating system. I
Hello. I have a Sony viao that lost its operating system. I could not find any recovery disks and did not know about the partition. I used a recovery disk from my old dell to install windows vista on … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Cannot use Sony Vaio with Windows 7 as a blue ray player to
Cannot use Sony Vaio with Windows 7 as a blue ray player to Panasonic Viera have sony Vaio laptop with Blueray. When I connected an HDMI cable to the back of the Panasonic Viera TV. there doesn"t appe… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My sony vaio has a mini wifi port . Not sure if it came with
My sony vaio has a mini wifi port . Not sure if it came with windows 7. Should I delete this and if so how?… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
I have a new Sony Vaio I7 S series laptop purchased on 11/3
I have a new Sony Vaio I7 S series laptop purchased on 11/3 from Fry's in San Diego. When I turn on it says VAIO & then turns completely dark but I can see the mouse arrow.Also,the power switch button… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
It says my password XXXXX XXXXX I have attempted many
It says my password XXXXX XXXXX I have attempted many times- checked caps lock--- what can I do???… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
MY SONY LAPTOP IS SHOWING A GREYISH COLOR AT THE BOTTOM OF
MY SONY LAPTOP IS SHOWING A GREYISH COLOR AT THE BOTTOM OF THE SCREEN, AS IF IT IT FROZEN. WHAT IS CAUSING THIS ?… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Hi ,How do i unlock my Sony VAIO laptop as i forgot the password
Hi ,How do i unlock my Sony VAIO laptop as i forgot the password XXXXX Have tried to type it hundred times.Thanks .… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Sony e series notebook. I have had it for almost
I have a Sony e series notebook. I have had it for almost 2 years and since the beginning I've had to be careful to watch the screen as I type as the curser will suddenly jump to another focus on the … read more
Pieter
Pieter
Senior Systems Administrator
Vocational, Technical or Trade Scho
134 satisfied customers
I have a Sony Vaio VGC-VA10G desktop that came with the ability
I have a Sony Vaio VGC-VA10G desktop that came with the ability to stream live TV through cable. The OS system was originally Windows 98 but about a year ago i had to upgrade to Windows 7. Since that … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Ihave a sony vaio (windows 7) laptop and I want to hook it
Ihave a sony vaio (windows 7) laptop and I want to hook it up to my sony bravia tv. What cable do I need, and how to set it up?… read more
Jeremy
Jeremy
1,344 satisfied customers
I have a Sony Vaio laptop computer. I also have the Sony HDV-A1U
I have a Sony Vaio laptop computer. I also have the Sony HDV-A1U video camera. I am trying to transfer the video from the camera to my computer and have not been able to do so. I recorded the video as… read more
SLCBTM
SLCBTM
Network Systems Administrator
36 satisfied customers
Samsung R540 laptop (windows 7) will not print to HP v45
Samsung R540 laptop (windows 7) will not print to HP v45 (which worked perfectly for years with SOny Vaio windows XP) Occasionally prints about 2 cm worth of Hav ereinstalled drivers numerous times (w… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Hi, I have a Sony Vaio VGN-AW41MF laptop. Im trying to
Hi, I have a Sony Vaio VGN-AW41MF laptop. I'm trying to install a 64bit windows 7 virtual machine on it, but the system won't let me. I can install a 32bit system perfectly, but I require 64bit. I bel… read more
Ali
Ali
CCNA
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x