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ASUS ZenBook 13.3" FHD, Intel Core i5-7200U, 8GB, 256GB SSD…

Customer Question
ASUS ZenBook 13.3" FHD...

ASUS ZenBook 13.3" FHD, Intel Core i5-7200U, 8GB, 256GB SSD Windows 10 (UX330UA-AH54)

Technician's Assistant: What have you tried so far with your ZenBook? Have you installed any updates recently?

The touchpad is hard to use, not very responsive, ASUS ZenBook 13.3" FHD, Intel Core i5-7200U, 8GB, 256GB SSD Windows 10 (UX330UA-AH54)

Submitted: 7 months ago.Category: Laptop
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Answered in 2 hours by:
12/8/2017
Laptop technician: bbao, Senior Laptop User replied 7 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,854
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
It is very common for some models of Asus Zenbook. You may first change the mouse setting to increase the re sensitivity rate in Windows 10 from Control Panel > Mouse.
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Customer reply replied 7 months ago
Okay thank you I will try that. Any other tricks???
Laptop technician: bbao, Senior Laptop User replied 7 months ago
Please try this first. If it doesn't work well, we may try hacking Windows Registry. If you don't have the experienced, we will need a remote session so I can remotely do that on your computer under your watch.
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Customer reply replied 7 months ago
Thanks I will try that first
Laptop technician: bbao, Senior Laptop User replied 7 months ago
Okay. Please do update me. Thanks.
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