Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Slow letters scrambling and cannot open my youtube. I am 83…

Customer Question
Slow letters scrambling and...

Slow letters scrambling and cannot open my youtube . I am 83 and not too savy

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Skullcandy

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

I do not know if I did. My grandson the engineer gave me this laptop

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have turned it off, removed the little gadget that is plugged in with orange design. Left it off and turned computer off for 2 minutes. I have replug everything and it seems to be faster. I listen to utubes all night long is this hurting my laptop

Submitted: 7 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 1 minute by:
12/8/2017
Laptop technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Laptop
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Laptop Question
Laptop technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Laptop Question
Customer reply replied 7 months ago
I live on fix income and cannot spend this kind of money. My grandson is in china working on an engeneering project that is why I cannot speak with him. He will be back the 23 so maybe I have to wait for him since he gave me this laptop. I am not smart at all. I do not know what to do
Customer reply replied 7 months ago
is there an answer or are you gone cody
Customer reply replied 7 months ago
is this is did I just loose $5 can I get an answer or is this a scam rip off
Laptop technician: Cody, Senior Systems Administrator replied 7 months ago

what do you mean letters scrambling

Ask Your Own Laptop Question
Customer reply replied 7 months ago
I type and letters jump and go in the middle of letter
Laptop technician: Cody, Senior Systems Administrator replied 7 months ago

what are you referring to as orange gadget that is plugged in?

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 373
373 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

373 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
Quick question how do I download google gadgets on my
quick question how do I download google gadgets on my computer … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
My older father has a cheap HP laptop that he basically only
my older father has a cheap HP laptop that he basically only plays card games on and checks emails. Last night it said he had an update and he said yes to up day like he normally does. This am, he wor… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I dropped water on keyboard of my sausage eeebook and it's
I dropped water on keyboard of my sausage eeebook and it's not working. I have it powered up but nothing showing on screen … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My HP laptop uses a 120 W, 19.5V, 6.15A AC/DC power adapter.
Hello,My HP laptop uses a 120 W, 19.5V, 6.15A AC/DC power adapter. It was burned, apparently, due to a power surge, and the fuse in the UK plug did not protect it (it got burned too). After several vi… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My Toshiba Satellite Pro from around 2004 is working pretty
My Toshiba Satellite Pro from around 2004 is working pretty good but it wont connect to the internet about every 5 uses from a Stand By and I need to Restart. Is there anything you can do or is it bet… read more
Emanuel Flores
Emanuel Flores
Associates Degree
80 satisfied customers
I have a tp link wifi range extender and a frontier router
I have a tp link wifi range extender and a frontier router but I cant get it to increase my internet speed I need both the 2.4ghz and 5ghz bars to light up I tried the wps button but no luck I have wi… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
I made a request back in November about my mini laptop
Hello. I made a request back in November about my mini laptop running slow and seeing if someone can fix it by cleaning it out for me but I forgot to contact them back. Can I still get help for this? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have an older Lenovo laptop with Business Vista as the
I have an older Lenovo laptop with Business Vista as the operating system. It's getting really slow and locks up a lot. The screen freezes so the only way to get it to work is to turn it off. What's t… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am ***** ***** i have a toshiba satellite c855-s5214 and i
Hi i am ***** ***** i have a toshiba satellite c855-s5214 and i get the screen intel undi pxe-2.0 (build 83) also check cable connection pxe-mof: exiting intel pxe rom i read the answer u wrote to oth… read more
James Angelo
James Angelo
Master\u0027s
My grandson changed the password in my laptop and doesn't
My grandson changed the password ***** my laptop and doesn't remember what it is. How can I get into my laptop?… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
My Acer E5 721 series laptop will not power up. When I press
My Acer E5 721 series laptop will not power up. When I press the power button, the screen flashes briefly, then shuts down again. Until now, I just had to unplug and replug the power supply cord in an… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
Have an old Dell laptop that crashed. Got a completely new
Have an old Dell laptop that crashed. Got a completely new hard drive with Windows 7. Works like a brand new computer. Prior to getting the new hard drive, the battery gave out a long time ago. It wor… read more
Md. Sadique
Md. Sadique
Engineer
373 satisfied customers
Hello, I have a very basic Acer laptop, model number 5253-BZ692,
Hello, I have a very basic Acer laptop, model number 5253-BZ692, that is about 2 years old. It's fine for surfing the web, social media, email, etc., but playing videos or even audio it's kind of herk… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
when I first turned on the cyberlink it would show the pic
when I first turned on the cyberlink it would show the pic and it would move in very slow like a cartoon I did some thing to make it move in real time but the pic was real grainy. some how it went bac… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have a Lenovo T400 thinkpad laptop which is about 4 years
I have a Lenovo T400 thinkpad laptop which is about 4 years old. Suddenly the battery stopped charging. I switched chargers, I switched batteries, I downloaded the latest Power Manager software. The P… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
My VGN-FZ240E Sony Vaio Laptop has an orange blinking light
My VGN-FZ240E Sony Vaio Laptop has an orange blinking light on the front edge that continues to blink as my laptop continues to slow down. If I unplug the charger, an orange battery shows up on this s… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
We have a new toshiba ultrabook. There is a problem with the
We have a new toshiba ultrabook. There is a problem with the sound when using it at our home. We took it back and the sound worked fine at the harvey norman shop. they swapped the computer for us and … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I bought a lenovo ideapad 2570 (model name 1024) from pc world
I bought a lenovo ideapad 2570 (model name 1024) from pc world at christmas and up to now there has not been any problem, but last night my son could not get on the internet and on close inspection we… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x