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Need to get back to original software from factory lost due…

Customer Question
Need to get back...

Need to get back to original software from factory lost due to missup can I get all drivers?

Technician's Assistant: Which software or app can I help with?

All from factory serial no 1FO43385U

Technician's Assistant: What have you tried so far with your software?

TRIED DRIVERS BUT NO GOOD

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

MY MISTAKE TRIED TO GO BACK TO ORIGINAL AND LOST WINDOWS HAD 10 INSTALLED

Submitted: 7 months ago.Category: Laptop
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Answered in 1 minute by:
12/7/2017
Laptop technician: Richard, Laptop Specialist replied 7 months ago
Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 47,274
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Thanks for your Question. My name is ***** ***** I look forward to assisting you.

Can you tell me please which programs you are missing?

Please let me know

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Customer reply replied 7 months ago
windows is gone and it will not allow me to reload my accounting/billing software
Laptop technician: Richard, Laptop Specialist replied 7 months ago

Thanks

What happens when you try to reload the software?

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Customer reply replied 7 months ago
get dll funcationcall crashed
Customer reply replied 7 months ago
error no 0X80040707
Laptop technician: Richard, Laptop Specialist replied 7 months ago

Which program are you trying to install?

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Customer reply replied 7 months ago
SAGE50
Laptop technician: Richard, Laptop Specialist replied 7 months ago

Thanks

Instead of double clicking the icon to install it, right click it and choose run as administrator.

Then try to complete the installation.

Let me know how you go please

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Richard, Laptop Specialist
Category: Laptop
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