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I have an Acer Aspire AME600-EB388. I have lost my data on…

Customer Question
I have an Acer...

I have an Acer Aspire AME600-EB388.

Technician's Assistant: What Operating System (OS) are you running on your Aspire?

I have lost my data on the hard drive. I would like to reinstall on the hard drive, it was formatted. It was windows 8, and was upgraded to windows 10.

Technician's Assistant: What have you tried so far with your Aspire? Have you installed any updates recently?

The system was checked and I was told the mother board was no good. I removed the hard drive, using another computer checked to recover data and no information was on it.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have 1 recovery disk but I think I need files to match the board. I would to reinstall main programs to see if this computer is still good.

Submitted: 7 months ago.Category: Laptop
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Customer reply replied 7 months ago
The hard drive( I:) name George is the drive from my aspire ME600
Answered in 3 hours by:
12/2/2017
Laptop technician: bbao, Senior Laptop User replied 7 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,808
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
What is the specific job that we can be of assistance for reinstallaiton and data recovery?
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