Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Every time I try to boot up my laptop I get an I/O error,

Customer Question
Every time I...

Every time I try to boot up my laptop I get an I/O error, saying I have a device error

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Window 7, Toshiba, I don't see anything about model

Technician's Assistant: What have you tried so far with your Toshiba? Have you installed any updates recently?

Nope and nope

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so

Submitted: 7 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 1 hour by:
12/1/2017
Laptop technician: Richard, Laptop Specialist replied 7 months ago
Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 47,276
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Thanks for your Question. My name is ***** ***** I look forward to assisting you.

Can you check on the bottom of the laptop for the Model and tell me what this is please?

Thank you

Ask Your Own Laptop Question
Customer reply replied 7 months ago
I don't see anything that says model,
but I have Toshiba g66c0002gc10
I hope this is what you are looking for?
Customer reply replied 7 months ago
I would you get into my PC since I can't even get it to boot up?
Laptop technician: Richard, Laptop Specialist replied 7 months ago

Thank you

No I cannot enter the computer if it cannot boot up, you are seeing an offer from the website.

Can you disconnect the power cable, then hold the power button for 60 seconds then release.

Connect the power cable and tell me please if it now starts correctly

Thank you

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 47,276
47,276 Satisfied Customers
Experience: Over 15 year experience in Computers, Mobile devices and Networks

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

373 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
What is a boot device? Toshiba Satellite C650 Series. I am
No, I am trying to see if it is still in operation. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Just trying to get a laptop to boot up, win10 on a toshiba
Lots of stuff. This is one of my cohorts, i am gong to say at lesast 3 years old I am suspecting it is n the boot records … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a gateway laptop with this popping up at the
Hi I have a gateway laptop with this popping up at the beginning of start up. How can I get passed this stage… read more
Emanuel Flores
Emanuel Flores
Associates Degree
80 satisfied customers
It is a Lenovo laptop. It is a bit older, Windows 8. It was
hi! It is a Lenovo laptop. It is a bit older, Windows 8. It was fine yesterday morning. It froze. I logged ofd and logged back on. It appeared to start up like normal, but then the entite screen start… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I GO TO START MY LAPTOP AND IT WONT BOOT UP, WHAT DO I DO TO
I GO TO START MY LAPTOP AND IT WONT BOOT UP, WHAT DO I DO TO GET IT STARTED? … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a Toshiba Tecra A50-A (PT664A-0H0699) SN: 5F084438H
I have a Toshiba Tecra A50-A (PT664A-0H0699) SN: 5F084438H which is currently running Win 7 Prof 32bit and BIOS version 4.70. The 4.70 version of the BIOS does not appear to have the options to turn o… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
, My toshiba laptop will not boot to windows receive
My toshiba laptop will not boot to windows receive error a required device is not installed or missing, i tried to use the CD Rom drive and then this in the boot order as well. The error is the same Error Code 0xc0000185 … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
567 satisfied customers
My Toshiba Satellite laptop won't start up. I have tried
My Toshiba Satellite laptop won't start up. I have tried start-up repair and restoring it to an earlier point in time. I have also ran a memory check.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a toshiba satellite pro c650, model no PSC09A-01V021.
I have a toshiba satellite pro c650, model no PSC09A-01V021. Windows 7 operating system. Starts up with normal Toshiba screen then you see the windows error recovery screen giving the option to launch… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I received a BIOS update notification, which says I should
I received a BIOS update notification, which says I should disable bootup password ***** before installing the update. Is this a real thing, or a creative malware attack? Satellite C50-B Win7 Update s… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Hi Dustin, have an ASUS laptop with windows 8 and it has crashed and i
Hi Dustin, have an ASUS laptop with windows 8 and it has crashed and it keeps coming up with an error saying the boot configuration data file is missing. File:\bcd Error code: 0xc000000d I don't have … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
my toshiba satellite L775 shows black screen saying reboot
my toshiba satellite L775 shows black screen saying reboot and select proper boot device or insert boot device and press a key. btw, i have not saved any data :(… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
Hello,I have purchased a new Toshiba satellite laptop and have
Hello,I have purchased a new Toshiba satellite laptop and have programmed my password,but the laptop responds with a error.How can I reset it so I can reprogram a security password XXXXX order to get … read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
windows 7 wont start up - just an error message. Holding F8
windows 7 won't start up - just an error message. Holding F8 down doesn't do anything. What next?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Hi laptop problem. I was on Picasa when it happened yesterday
Hi laptop problem. I was on Picasa when it happened yesterday evening. Today I get a black screen with white writing, 4 small paragraphs, the fourth one saying: Reboot and Select proper Boot device or… read more
A. Stevens
A. Stevens
66 satisfied customers
When I turn my computer on a black screen comes up. It says
When I turn my computer on a black screen comes up. It says bootmgr is missing press alt, control, deleat. When I do the start up screen flashes and the black screen comes up again… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
I have a Toshiba Satellite C655-S5052 laptop and it wont boot
I have a Toshiba Satellite C655-S5052 laptop and it won't boot up or anything. When I tried setting it to factory restore using the recovery disks thats when I got an error message saying something ab… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
hp pavilion zv6000, old laptop wont turn on goes to screen
hp pavilion zv6000, old laptop wont turn on goes to screen that says windows didnt start properly. I try to get it to start and it shuts down? Any help?… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
373 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x