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Not sure bad ribbon maybe got a bunch of columns with

Customer Question
Not sure bad ribbon...

Not sure bad ribbon maybe got a bunch of columns with different colors in it

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Satellite A205 model PSAF0U-06H009

Technician's Assistant: What have you tried so far with your PSAF0U-06H009? Have you installed any updates recently?

Yes several drivers

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Freezing up when you can get it to come on when you get it on seems to work ok

Submitted: 7 months ago.Category: Laptop
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Answered in 2 hours by:
12/1/2017
Laptop technician: bbao, Senior Laptop User replied 7 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Are you referring to Office program for the "ribbon"? Can you please simply share a screenshot to tell the details? Thanks.
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Category: Laptop
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