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Not too much. Toshiba-sateliteS75dt. 2015? Just want to know…

Customer Question
Not too much Technician's...

Not too much

Technician's Assistant: What's the brand/model/Operating System (OS) of your laptop?

Toshiba-sateliteS75dt

Technician's Assistant: When did you purchase your laptop? What troubleshooting have you tried?

2015?

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just want to know how to do a factory reset

Submitted: 8 months ago.Category: Laptop
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Answered in 11 minutes by:
11/22/2017
Laptop technician: John, Laptop Support Specialist replied 8 months ago
John
John, Laptop Support Specialist
Category: Laptop
Satisfied Customers: 5,945
Experience: I do installing, configuring and troubleshooting of both normal and high-end laptops.
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today. Please provide the following details.

Which version of windows is installed in the PC.Is it Windows Vista, Windows 7,windows 8, Windows 10?

Are you currently able to boot to windows?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 8 months ago
win. 10 , reboot might be iffy
Laptop technician: John, Laptop Support Specialist replied 8 months ago

I am not clear what you meant by reboot might be iffy ?

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Laptop technician: John, Laptop Support Specialist replied 8 months ago

Please answer my above question so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Laptop technician: John, Laptop Support Specialist replied 8 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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