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It's about my surface pro from microsoft. Surface, i'm
hi, it's about my surface pro from microsoft JA: Which Microsoft product do you have? Customer: surface, i'm trying to see the model JA: What have you tried so far with your Microsoft software? Custom… read more
Moses C
Moses C
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I have a surface that I have not used for a while and I have
Good afternoon, I have a surface that I have not used for a while and I have forgotten my password. I cannot seem to get it to let me make a new one. Could you please advise what to do. … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
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My Microsoft Surface Pro 4 I just got last week. As soon as
My Microsoft Surface Pro 4 I just got last week. As soon as I unplug it it turns off and will not turn on. Says the battery is at 100% … read more
Jeevan DSouza
Jeevan DSouza
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This is a problem on my laptop. Dell, inspiron 15-3552
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David L
David L
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I have a Surface Pro that will not boot. Had it for maybe 3
Hi- I have a Surface Pro that will not boot. Had it for maybe 3 months, so I hadn't gotten around to making a recovery disk. I downloaded the Recovery Image, and the Surface appears to be trying to bo… read more
Pete
Pete
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Bachelor's Degree
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I am at work now; however, my computer screen turns on but
I am at work now; however, my computer screen turns on but the screen color is grey and every few seconds there is a beep sound. After about 10 minutes or so the computer screen says something about b… read more
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Pete
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Bachelor's Degree
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It will not turn on screen goes to black, and it's barely 2
It will not turn on screen goes to black, and it's barely 2 years old. I bought it from Best Buy took it to Geek Squad they told me it's either the hard drive or the battery but they don't work on the… read more
Dustin
Dustin
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Planning to buy an ultrabook with i7, 16GB RAM, 512GB SSD or
Planning to buy an ultrabook with i7, 16GB RAM, 512GB SSD or less hard disk, long battery life, HDMI, touchpen and convertible/small/lightweight. DVD writer preferred but not mandatory. Hence, could y… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I have a surface pro computer. Yesterday i used it to video
I have a surface pro computer. Yesterday i used it to video my granddaughter. I closed it and hit the turn off button, because I was having a problem with the foto use. I thought the battery was low. … read more
PC_Wizzard
PC_Wizzard
IT Technician
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I purchased a new computer s few months ago and gave my
I purchased a new computer s few months ago and gave my toshiba to my husband. I need to get into the toshiba to get some documents, but it keeps telling me my password ***** ***** I have tried every … read more
bbao
bbao
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I want to know to setup a 2nd monitor to the docking station
I want to know to setup a 2nd monitor to the docking station for surface Pro 3 to allow multiple programs to run on different monitors … read more
Richard
Richard
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IT Manager, Consultant
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My Surface Pro 3 is over heating to where it is hard to
My Surface Pro 3 is over heating to where it is hard to hold. This has been going on for a year or more and the only advice I was given was to buy a fan. I notice that there are 100s of complaints on … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I bough my lap top in March of 2015 and the pas month the
I bough my lap top in March of 2015 and the pas month the screen has been giving me a problem. It blanks out different colors come up lines come on the screen I have to push it back or pull it forward… read more
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Richard
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I JUST GOT A NEW SURFACE BOOK... IT HAS BEEN WORKING FINE,
HI! I JUST GOT A NEW SURFACE BOOK... IT HAS BEEN WORKING FINE, UNTIL NOW... I TURNED IT ON AS I AM TRYING TO UPLOAD PHOTOS, AND IT IS FROZEN ON THIS SCREEN THAT SAYS "SURFACE UEFI".... IT HAS A PLACE … read more
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Randy IT Tech
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My surface password isn't working, every once in awhile it
every once in awhile it goes to the welcome screen and just circles … read more
Cody
Cody
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I have a lenovo yoga 2 pro and only a blank screen comes up
I have a lenovo yoga 2 pro and only a blank screen comes up any suggestions to correct the problem?… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,923 satisfied customers
HiI have a new Surface Pro 3 for work which is great. Most
Hi I have a new Surface Pro 3 for work which is great. Most of our enterprise application are through Citrix and I am having issues accessing the Citrix application through our Citrix Receiver when us… read more
A. Stevens
A. Stevens
622 satisfied customers
need a new laptop-id like a tablet with a pc capability-what
need a new laptop-i'd like a tablet with a pc capability-what do you think of microsoft surface pro or samsung ATIV smart pcpro. i need email, outlook is preferred and full microsoft suite.… read more
jctservice
jctservice
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Hans Uebelhoer

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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