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Acer aspire hard disk locked. Acer aspire ES1-15 3YRS OLD. 1…

Customer Question
Acer aspire hard disk...

Acer aspire hard disk locked

Technician's Assistant: What's the make/model of your device? How old is it?

Acer aspire ES1-15 3YRS OLD

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

1 WEEK HAVE BEEN INTO BIOS AND SOMEHOW CHANGED SECURITY SETTINGS??

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

HOW MUCH DO YOU CHARGE TO FIX?

Submitted: 8 months ago.Category: Laptop
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Answered in 16 hours by:
11/18/2017
Laptop technician: Kris R, IT Manager replied 8 months ago
Kris R
Kris R, IT Manager
Category: Laptop
Satisfied Customers: 4,548
Experience: IT Manager
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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