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Yesterday I asked my medion smartphonewont let in I can not…

Customer Question
yesterday I asked my medion...
yesterday I asked my medion smartphonewont let in I can not use the phone or use google.I hahe tryed lots things it speaks to me the screen shows green boxs I dont know what i am doing .could contract me by mail***@******.*** or your replal my landline Nos44/022089544939
Submitted: 3 months ago.Category: Laptop
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Answered in 40 minutes by:
11/17/2017
Laptop technician: Karthik, Computer Technician replied 3 months ago
Karthik
Karthik, Computer Technician
Category: Laptop
Satisfied Customers: 318
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Laptop technician: Karthik, Computer Technician replied 3 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the make and model of your smart phone?

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Customer reply replied 3 months ago
no i can not aford the extra
Customer reply replied 3 months ago
thank you
Laptop technician: Karthik, Computer Technician replied 3 months ago

You can skip the automatic popup, Now could you please tell me what is the make and model of your smart phone? So that we can check what is the problem on the phone.

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Customer reply replied 3 months ago
i aam sorry that ican not pay any more money thh make is medion smartphone i think it i 4
Laptop technician: Karthik, Computer Technician replied 3 months ago

May I know what is the exact error message you are getting on the phone when you tried to access google?

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Laptop technician: Karthik, Computer Technician replied 3 months ago

I am sorry, We can take remote access in your smart phone. May I know what is the exact error message you are getting on the phone when you tried to access google?

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Customer reply replied 3 months ago
make of the smartphone is MEDION
Customer reply replied 3 months ago
the £33.00 as i said yerterday isorry i can not aford any more payments
Customer reply replied 3 months ago
HOW DO I GET TO CONVERSATION ON LINE
Customer reply replied 3 months ago
is there any techinican
Customer reply replied 3 months ago
that help me
Customer reply replied 3 months ago
thank you for your help
Customer reply replied 3 months ago
how do iget on linme and how to
Laptop technician: Josh, Computer Enthusiast replied 3 months ago
Josh
Josh, Computer Enthusiast
Category: Laptop
Satisfied Customers: 21,503
Experience: Laptop expert
Verified

Hi,

What is the make/model of your phone?

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Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 365
365 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

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