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Y ASUS is only 2 days old and I keep it plugged in all the

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time, yet the battery gets...
y ASUS is only 2 days old and I keep it plugged in all the time, yet the battery gets used up fast. Why?
JA: What's the model and Operating System (OS) of your Asus?
Customer: Windows 10
JA: When did you purchase your Asus? What troubleshooting have you tried?
Customer: I bought it on 11/14/17, just this week. I lowered the brightness level. I have 3 yrs. of insurance on it also.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Thats it thanks.
Submitted: 1 month ago.Category: Laptop
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Answered in 10 minutes by:
11/17/2017
Laptop technician: Dan, Computer Support Specialist replied 1 month ago
Dan
Dan, Computer Support Specialist
Category: Laptop
Satisfied Customers: 2,134
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
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Hello and welcome to JustAnswer, I look forward to assisting you today. Have you installed any software since you purchased it?

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Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 361
361 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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