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I have an Asus laptop that I upgraded to Windows 10 and I…

Customer Question
I have an Asus...

I have an Asus laptop that I upgraded to Windows 10 and I cannot disable my touchpad. Extremely fustrating when I am typing

Technician's Assistant: Just to clarify, what's the exact model of your Asus? And what operating system are you running?

I have an Asus laptop that I upgraded to Windows 10 and I cannot disable my touchpad. Extremely fustrating when I am typing

Technician's Assistant: Have you installed any updates recently?

Q501L and Windows 10. The original operating system was Windows 8

Submitted: 9 months ago.Category: Laptop
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Answered in 1 minute by:
11/7/2017
Laptop technician: Bryan, Computer Support Specialist replied 9 months ago
Bryan
Bryan, Computer Support Specialist
Category: Laptop
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hi, my name is ***** ***** I'll do my best to assist you today.

Just to clarify, are you not able to toggle the touchpad to on/off by pressing FN and F9 together now?

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Customer reply replied 9 months ago
That does not work on this laptop on Windows 10.
Laptop technician: Bryan, Computer Support Specialist replied 9 months ago

Sorry, I was offline when you replied back to me earlier. Please leave me another reply on here when you are available next, and I'll continue to assist further. Thanks,

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Customer reply replied 9 months ago
I want a refund of my $36 NOW
Laptop technician: Bryan, Computer Support Specialist replied 9 months ago

OK.

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