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I have a acer aspire one with windows xp I haven't used it…

Customer Question
I have a acer...

I have a acer aspire one with windows xp I haven't used it in about a year or so. It will not go to windows. Any suggestions

Technician's Assistant: What's the make/model of your device? How old is it?

Acer Aspire one d150

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I just got a charger today and tried it for the first time

Submitted: 10 months ago.Category: Laptop
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Answered in 14 minutes by:
10/3/2017
Laptop technician: Dan, Computer Support Specialist replied 10 months ago
Dan
Dan, Computer Support Specialist
Category: Laptop
Satisfied Customers: 2,598
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and thank you for your question. I look forward to assisting you today. Try starting it in safe mode. Power it off then back on and as soon as it begins to start, begin pressing the F8 key about once per second.

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Customer reply replied 10 months ago
The problem is it won't go to windows
Customer reply replied 10 months ago
The computer i'm on is not the problem it is another computer and there no way to connect to you
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