Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Need to set up google home page on both lap tops and combine…

Customer Question
Need to set up...

Need to set up google home page on both lap tops and combine emails

Technician's Assistant: Just to clarify, what email service provider are you using?

Google but have several email addresses some want deleted only need contacts

Technician's Assistant: Have you installed any updates recently?

Not sure tried to get rid of AOL but when I start up or go to google accounts Aol still comes up

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Yes I am very slow and stupid

Submitted: 7 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 5 minutes by:
10/1/2017
Laptop technician: Isaac Franklin, Support Technician replied 7 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Laptop
Satisfied Customers: 1,719
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Laptop Question
Laptop technician: Isaac Franklin, Support Technician replied 7 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

It may be a bit simpler and easier if you and I connect through a secure remote assistance. With that, I will be able to connect to your computer from here and work on repairing the issue personally. This can save a lot of time and if your not very fluent with computer repairs this is the best option.

Our secure remote assistance is guaranteed meaning if I cant solve the issue then you will be entitled to a full refund of all fees. Would you like to try a remote assistance session or would you prefer to continue via written support?

Thank you for your response,
~Franklin

Ask Your Own Laptop Question
Customer reply replied 7 months ago
One laptop is a Toshiba windows 7, other one is Dell not sure think windows 10,
Note pad is Samsung Galaxy 8, 1 iphone 6 , 1 iphone 5 cor s
Laptop technician: Isaac Franklin, Support Technician replied 7 months ago

Can you tell me what you mean by combine emails?

Ask Your Own Laptop Question
Was this answer helpful?
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 372
372 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

372 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Byron

Byron

PC Support Tech

318 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

314 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

Shefin

Shefin

Laptop Support Specialist

310 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

IT Miro

IT Miro

Computer Scientist

199 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
Am getting the following network error message on my Surface
Am getting the following network error message on my Surface Pro 4...... Windows could not automatically detect this network's proxy settings … read more
murpmi00
murpmi00
BS of Science
4 satisfied customers
It shut down unexpectedly. When I turn it on the power light
It shut down unexpectedly. When I turn it on the white power light blinks 5 times. … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
428 satisfied customers
When I go to setting to try to factory reset my laptop, all
when I go to setting to try to factory reset my laptop, all I get is pin to start … read more
Moses C
Moses C
Bsc
623 satisfied customers
My computer will not open documents - it says windows
My computer will not open documents - it says windows installer when I try to open them then says that it cant an error has occured I've never had this happen before - can you help? … read more
Cody
Cody
Computer Science
2,297 satisfied customers
My laptop is running extremely slowly and while plugging it
My laptop is running extremely slowly and while plugging it in keeps it from crashing, it does not charge the battery. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I have an hp elitebook and windows 10 I think and I can't
hi there, I have an hp elitebook and windows 10 I think and I can't find my camera. Can someone help me… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Not my tv, my tablet. it does not hold a charge even when
not my tv, my tablet. it does not hold a charge even when plugged in. the screen flickers. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I just purchased a lenovo laptop and when i am on the
i just purchased a lenovo laptop and when i am on the computer it is very frustrating when working the slightest touch the fonts gets bigger or smaller. Please advise. Thanks.the fonts get bigger or s… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Lenovo ideapad 310-15IKS and it won't go past the
I have a Lenovo ideapad 310-15IKS and it won't go past the black screen with the white Lenovo logo when I turn it on … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Just bought a new acer desktop and felt I had to do a
just bought a new acer desktop and felt I had to do a network reset. Now I can't get past putting in my password ***** am on the Bios setup utility and cant move forward. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Keep getting message that my Microsoft account is about to
Keep getting message that my Microsoft account is about to expire and my emails have not been updated since the 3rd of May … read more
John
John
System/Network administrator
High School or GED
2,072 satisfied customers
I have pink and tint on my display. I have Windows X. i'm
i have Windows X. i'm not sure of my Lenovo - it's a laptop. where can i find the info? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
How can i stop vertical lines appearing on my Acer Aspire S
How can i stop vertical lines appearing on my Acer Aspire S 13 screen … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Water got into my keyboard what should I do, Acer
Water got into my keyboard what should I do JA: What's the brand and model of your product? Customer: Acer e5-473-31n2 JA: What have you tried so far with your Acer product? Customer: Blow out the wat… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Nothing. I just bought a new H Plaptop and am trying to get
Nothing. I just bought a new H Plaptop and am trying to get it set up. … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
602 satisfied customers
I had to reset the computer and need my Microsoft office
I had to reset the computer and need my Microsoft office product key. I purchased it with my Toshiba Tecra R940 ser. # XC053731H. Can you help? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
872 satisfied customers
After a windows 10 update today I can no longer log on to my
after a windows 10 update today I can no longer log on to my laptop, as it appears in flight mode and therefore doesn't recognise the password … read more
Wes
Wes
Consultant
Bachelor\u0027s Degree
371 satisfied customers
I have 3 diff. laptops and a I pad ,and neither one will
I have 3 diff. laptops and a I pad ,and neither one will connect to consumer cellular. I connects everywhere else.… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x