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I have an HP laptop with 16 GB memory and get the error

I have an HP...

I have an HP laptop with 16 GB memory and get the error message that I am running out of memory and must shut down programs

Technician's Assistant: Just to clarify, how often have you been getting this particular message?

Several times a day, sometimes more often

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

The left click on the mouse doesn't open files in the task bar

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Answered in 2 minutes by:
9/25/2017
Cody
Cody, Senior Systems Administrator
Category: Laptop
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Cody
Cody, Senior Systems Administrator
Category: Laptop
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified
Cody and 87 other Laptop Specialists are ready to help you
Ask your own question now

go here to connect me; http://tinyurl.com/y7rv4xuc
This will download a file named Elsinore.ScreenConnect.Client
Double click on this file to run it and connect me remotely.

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are you still on? I lost connection.

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Customer reply replied 9 months ago
I believe my case is 2X4L8Q5 Service tag 389BVF2None of the fixes worked. You can all me at(###) ###-####or e-mail***@******.***Thanks,Bob
Customer reply replied 9 months ago
I am not hearing from you
Customer reply replied 9 months ago
pls opt out..
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