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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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My Kindle app stops working and shuts down on my laptop... I

Customer Question

My Kindle app stops working and shuts down on my laptop... I reinstalled the app and tried again and got the same result. Why?
JA: What's the make/model of your device? How old is it?
Customer: Toshiba laptop bought new in 2014.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just started it again today. I prefer paper books, but one series I want is so old the library doesn't have it, but Kindle does... so I want to read the earliest novels... on the laptop in my kitchenn, not downstairs on the new desktop bought a month ago.
JA: Anything else you want the E-reader Expert to know before I connect you?
Customer: Not that I can think of...
Submitted: 1 month ago.
Category: Laptop
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

What is the error message that you see?