Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. To answer your question, YES, doing a factory reset or factory restore will restore your computer to its out-of-the-box state. This is done and possible because there is a hidden recovery partition in your computer's hard drive and this recovery partition is the exact image of the computer when it was new. So when factory reset is successful, you will have your computer in its brand new state.
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