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This afternoon I talked with Melinda in regards to popup…

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This afternoon I talked...

This afternoon I talked with Melinda in regards ***** ***** ads, etc. She indicated it would take $199 to fix it. Finally it got to $59. I've had had a contract with the Geeks for a long time. Never had this happen before. When I opened my computer tonight there were no icons. Please help.

Technician's Assistant: What's the make/model of your device? How old is it?

HP Envy I think 3 years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Perhaps a month I haven't tried anything. Don't know how and that is why I have a contract with you

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Just all sorts of pop ups and slower

Submitted: 5 months ago.Category: Laptop
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Answered in 5 hours by:
9/6/2017
Laptop technician: John, Laptop Support Specialist replied 5 months ago
John
John, Laptop Support Specialist
Category: Laptop
Satisfied Customers: 5,674
Experience: I do installing, configuring and troubleshooting of both normal and high-end laptops.
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today.

Checking to see whether you still need help with your computer problem if so please let me know.

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Laptop technician: John, Laptop Support Specialist replied 5 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 365
365 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

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