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My laptop keeps telling me it needs more storage space. I…

My laptop keeps telling...

My laptop keeps telling me it needs more storage space. I have checked my storage and the system is taking most of the space. Out of 28.5 gb Ihave reduce it to 28.1 gb. I don't know what to uninstall. A while back I tried to install Windows 10 but it wouldn't install because there wasn't room so I deleted that file today.

Technician's Assistant: What's the make/model of your device? How old is it?

Dell and it's about 2-3 years old.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It's be doing this for a while and I've been troubleshooting for several months. I just haven't had time to sit long enough to have someone help me until now.

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Answered in 14 minutes by:
8/18/2017
Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6,884
Experience: B. Tech, 10+ years of experience
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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May I connect with you remotely (over secure network session) to uninstall the useless programs and saves a lot of data?

Secure Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6,884
Experience: B. Tech, 10+ years of experience
Verified
Sandy and 87 other Laptop Specialists are ready to help you
Ask your own question now
Customer reply replied 11 months ago
you may

Click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=70cdd745-b7e7-406e-8d9c-e62052d4c9ee

Scroll down on that page and click "I Agree".

Download/allow and run this program(elinsore.screenconnect) to start secure remote session.

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Computer seems to be frozen and I am not able to work on this.

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Is your computer turned Off. If not, please click allow or Yes message on the screen.

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Sandy
Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6,884
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Experience: B. Tech, 10+ years of experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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