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Model q304u will not power up

Customer Question
Model q304u will not power up
Submitted: 9 months ago.Category: Laptop
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Answered in 46 minutes by:
8/4/2017
Laptop technician: Dustin, Senior Technician replied 9 months ago
Dustin
Dustin, Senior Technician
Category: Laptop
Satisfied Customers: 14,013
Experience: 15 Years saving Laptops from the recyling bin! Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Laptop technician: Dustin, Senior Technician replied 9 months ago

Does it show any signs of life when you try to turn it on?

Does the screen blink or change colors? Does the power light flicker? Please be specific, thank you.

Dustin S

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Customer reply replied 9 months ago
The green light is on when connected to power. Nothing happens when you press the power button. No flickering , nothing
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