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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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Someting is wrong with my laptop computer i think it hasa

Customer Question

someting is wrong with my laptop computer i think it hasa bad virus an it sY MY AOL MAIL IS BLOCKEDWHAT AN I DO I KNOW NOTHING ABOUT COMPUTERS
JA: How do you usually access AOL? On a phone or tablet, or through a web browser?
Customer: A WEB BROWSER
JA: What troubleshooting have you tried?
Customer: i let a ompany i forget there name check they sai i had mutiple virus and they could fix for 100 dollars but they could just be hackers to
JA: Anything else you want the email expert to know before I connect you?
Customer: no the lap just does work thank you
Submitted: 2 months ago.
Category: Laptop
Expert:  Md. Sadique replied 2 months ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

Expert:  Md. Sadique replied 2 months ago.

Do you have windows or MAC laptop?

Customer: replied 2 months ago.
i have windows
Expert:  Md. Sadique replied 2 months ago.

Great!

Expert:  Md. Sadique replied 2 months ago.

I would suggest you allow me to remote into your computer and rectify the things which the spammer has done to your computer.

Expert:  Md. Sadique replied 2 months ago.

Are you there?