Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.
Is the battery not charging anymore?
What is the battery status currently?
Showing plugged in not charging?
Ok what is your Model number?
Please ignore the popup it's automated.
Go to start and type in System Information and open that
It will be on the right System Model
Look under the laptop if it's showing there?