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My computer is broke. Can you come and repair? HP Elitebook…

Customer Question
My computer is broke...

My computer is broke. Can you come and repair?

Technician's Assistant: What's the brand and model of your product?

HP Elitebook Model 8540P

Technician's Assistant: What Operating System (OS) are you running on your EliteBook?

Don't know.

Technician's Assistant: What have you tried so far with your EliteBook? Have you installed any updates recently?

It will not power up.

Submitted: 6 months ago.Category: Laptop
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Answered in 3 minutes by:
8/2/2017
Laptop technician: bbao, Senior Laptop User replied 6 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,100
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Can you please clarify in details about how it is broken down? What's the symptom please?

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Laptop technician: bbao, Senior Laptop User replied 6 months ago

> Can you come and repair?

We can't come and repair it physically. We can do it remotely guiding you fix the issue if it is not a hardware failure.

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Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 365
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Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

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