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Do you mean the Windows logon password ***** your PC? Do you still know the account's username?
Okay, I do guess you know the Windows version? It can be determined when booting up the Windows...
Okay, I am not sure how technical you are to do the password ***** job yourself, just please first review below article and let me know if you are able to handle any method yourself?
okay good luck.
BTW, please be aware you might need another working PC to download and generate the bootable USB stick or disc for resetting the admin password ***** booting the tools on the problem PC.
Great. You did very well too.
As the issue has been fixed, can you please accept my answer and rate my service to close this question? Thanks.