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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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I bought my desktop in 2012. and it has completely crashed.

Customer Question

I bought my desktop in 2012. and it has completely crashed. Evidently there is no boot left on computer. I have some things on the computer I treasure. How do I get it to boot ?
JA: What Operating System (OS) are you running on your laptop?
Customer: It isn't my laptop It is a desktop. I have windows 10 in desktop.
JA: Have you tried rebooting from a DVD or flash drive?
Customer: Yes, but all I have is a windows 7 disk.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have the original disk that came with computer, but it is windows vista
Submitted: 2 months ago.
Category: Laptop
Expert:  Emanuel Flores replied 2 months ago.

Hello,

Sorry to hear about your computer crashing.

Perhaps I can be of assistance.

Expert:  Emanuel Flores replied 2 months ago.

Do you see some kind of a error message when trying to boot into Windows before or after it crashed?