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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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Laptop keyboard stopped working, resetting computer now

Customer Question

Laptop keyboard stopped working , resetting computer now waiting and researching solutions ,
JA: What's the brand/model and Operating System (OS) of your laptop?
Customer: Dell Inspiron 15 windows
JA: What have you tried so far with your Inspiron? Have you installed any updates recently?
Customer: Maybe auto updates ?
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just that I'm resetting now and don't know if I can pause or cancel and don't know if that is necessary
Submitted: 2 months ago.
Category: Laptop
Expert:  Martin replied 2 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Expert:  Martin replied 2 months ago.

Sorry to hear you're having trouble with your keyboard.

Are you using Windows 10?