Laptop

Laptop questions? Ask a laptop technician for answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Scammer locked my toshiba satellite (C55-B5298

Customer Question
Scammer locked my toshiba satellite (C55-B5298
Submitted: 1 year ago.Category: Laptop
Ask Your Own Laptop Question
Answered in 1 minute by:
7/29/2017
Laptop technician: bbao, Senior Laptop User replied 1 year ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 1,981
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Do you mean some scammers ever remotely controlled you Toshiba computer after claiming they were from Microsoft or a similar big name? Did you pay anything to them?

Ask Your Own Laptop Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a laptop technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 374
374 Satisfied Customers
Experience: Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Md. Sadique is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

374 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Shefin

Shefin

Laptop Support Specialist

340 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Byron

Byron

PC Support Tech

331 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

321 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

IT Miro

IT Miro

Computer Scientist

204 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
My husband has a Toshiba laptop. Somehow he has gotten it
My husband has a Toshiba laptop. Somehow he has gotten it locked. We don't know what to do. He can't even enter his password. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
206 satisfied customers
I have a Toshiba external drive but my Toshiba laptop is not
I have a Toshiba external drive but my Toshiba laptop is not reconizing it. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Where can I get a user manual for my satellite model
Where can I get a user manual for my satellite model C55-B5270? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
It will not load. The only thing that it shows is the
it will not load. The only thing that it shows is the initial Toshiba screen. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
I need to replace my Toshiba Laptop screen but I need to
I need to replace my Toshiba Laptop screen but I need to know two things? First is it glossy or matte and where can I find a bezel to purchase it. And should I buy a C55-B5241 instead of a C55-B5242? … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
It is locked on a screen? Toshba. Satellite c55-b5101.
Maybe five or six years ago..It loch an won't let on.. … read more
bbao
bbao
Senior Laptop User
1,981 satisfied customers
The dvd player does not acknowledge discs, Toshiba Satellite
the dvd player does not acknowledge discs JA: What's the brand/model/Operating System (OS) of your laptop? Customer: Toshiba Satellite C55-B5300 JA: When did you purchase your Toshiba? What troublesho… read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor\u0027s Degree
103 satisfied customers
Bought 15.6 inches Toshiba laptop HD TFT brightness display
bought 15.6 inches Toshiba laptop HD TFT brightness display n.b with Intel Core i3-33m processor 2.31GHz … read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
I have a Toshiba Satellite laptop C55-B5300 that has
I have a Toshiba Satellite laptop C55-B5300 that has suddenly stopped working. Now when I turn it on an initial screen appears with TOSHIBA on it, then that disappears leaving a faintly lit screen and… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
Lan port in deep sleep mode I've got a Toshiba Satellite
Lan port in deep sleep mode Hi, I've got a Toshiba Satellite that i downgraded to Windows 7 and I can't get the Lan adapter out of deep sleep. I've tried rebuilding again, and I've even rebuilt with i… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Toshiba satellite c55-B5101 gives me a message" shutting
Toshiba satellite c55-B5101 gives me a message " shutting down" and is locked up. I had it in sleep mode and when I tried to start it up this happened.… read more
Ali
Ali
CCNA
I've got a Toshiba Satellite C55-B5298. I rebuilt it with
Hi---I've got a Toshiba Satellite C55-B5298. I rebuilt it with Windows 7 pro, and have searched all over but simply can't find the driver for the onboard NIC, (the Lan). Any idea how to track it down?… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
I had to refresh my Toshiba Satellite C55A laptop recently
I had to refresh my Toshiba Satellite C55A laptop recently and I lost access to the preinstalled Toshiba applications as a result. Since then, I'm also getting error messages that AOL and Google can't… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
I've got a Toshiba Satellite C55 that I recently rebuilt
I've got a Toshiba Satellite C55 that I recently rebuilt with windows 7. I'm having trouble getting the integrated LAN adapter working. I believe it's the realtek, and when I try to install the driver… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
331 satisfied customers
Michelle, I'm trying to locate the CMOS battery on my Toshiba
Michelle, I'm trying to locate the CMOS battery on my Toshiba Satellite C55-B5270 laptop. I can't and I was hoping you could indicate on the motherboard where it is.… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
My mom has a Toshiba Satellite C55 laptop. Earlier this week
My mom has a Toshiba Satellite C55 laptop. Earlier this week she turned on her computer and now the screen just keeps flashing. it shows the desktop then a pinkish background.… read more
James K.
James K.
Consultant
312 satisfied customers
WE BOUGHT A TOSHIBA LAPTOP SATELLITE C55-A5281 AND THE HARDRIVE
WE BOUGHT A TOSHIBA LAPTOP SATELLITE C55-A5281 AND THE HARDRIVE IS FRIED CAN WE PLEASE GET A NEW LABTOP ASAP… read more
James K.
James K.
Consultant
312 satisfied customers
I have a brand new toshiba satellite c55 equipped with windows
I have a brand new toshiba satellite c55 equipped with windows 8 and when I turn on my laptop the checking media [fail] comes up and asks me to reboot. Everytime I reboot it just does the same thing. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x