Laptop Questions? Ask a Laptop Technician for Answers ASAP!
I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.
Can you please first let me know what exactly the issue is with your computer? I would be happy to have a look at it remotely too, but you´d need to request a remote assistance. Do you see the button for that on this site?
Thanks for your patience and best regards,
I´ve just sent you the remote assistance confirmation, once you´ve accepted it, I can log on to your computer and do diagnostics if you wish. Thank you.
Because you have already paid but did not get back to me again, can you please let me know how we should continue? Do you still need help?
Please type in the box below, then click on the "Send" button to send me your reply. Thank you.