Laptop

Laptop Questions? Ask a Laptop Technician for Answers ASAP!

Ask a Computer Expert,
Get an Answer ASAP!

Laptop

I've a vertical dotted line on my laptop, asus n552vx

Customer Question
I've a vertical dotted white...
I've a vertical dotted white line on my laptop
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: asus n552vx running on windws 10
JA: What's the model of your Asus?
Customer: N552VX
JA: When did you purchase your Asus? What troubleshooting have you tried?
Customer: 5 months ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: restarted in a safe mode, downloaded latest drivers
Submitted: 4 months ago.Category: Laptop
Show More
Show Less
Ask Your Own Laptop Question
Answered in 4 minutes by:
7/24/2017
Laptop technician: JJesus Perez Gonzale,
 replied 4 months ago
JJesus Perez Gonzale
Category: Laptop
Satisfied Customers: 42
Experience: Level II Technician at 49erShops Inc.
Verified

Hi, this is a symptom of dead pixels. What that means is that your screen LCD is beginining to go bad.

Ask Your Own Laptop Question
Customer reply replied 4 months ago
Thank you very much but how it can be if the system is less than 5 months hold?
Laptop technician: JJesus Perez Gonzale,
 replied 4 months ago

Hardware can fail even when just out of the box, what I would do is discuss this problem with the manufactur or the location where you purchased the machine. They may offer a replacement

Ask Your Own Laptop Question
Laptop technician: JJesus Perez Gonzale,
 replied 4 months ago

Hi, please rate this positively so that I may close the ticket.

Ask Your Own Laptop Question
Laptop technician: bbao, Senior Laptop User replied 4 months ago
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 655
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Just double check if you see the exact same symptom when then laptop is powered up with Asus logo on black background, then during Windows is loaded and then when Windows is in use?

Ask Your Own Laptop Question
Ask bbao Your Own Question
bbao
bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 655
655 Satisfied Customers
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP

bbao is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Md. Sadique

Md. Sadique

Engineer

360 satisfied customers

Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.

Byron

Byron

PC Support Tech

314 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Jess M.

Jess M.

Computer Support Specialist

314 satisfied customers

Computer Hardware Support Specialist for more than 10 years

James K.

James K.

Consultant

312 satisfied customers

Technical Director of IT Company

Shefin

Shefin

Laptop Support Specialist

310 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

IT Miro

IT Miro

Computer Scientist

199 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Hans Uebelhoer

Hans Uebelhoer

Computer Support Specialist

188 satisfied customers

I can repair laptop hardware as well as softwware.

< Previous | Next >

Related Laptop Questions
My passord is not accept ing on my windows 10 and my
My passord is not accept ing on my windows 10 and my internet sign had a x on it. Like something. Is disconnected … read more
Chris Lindsey
Chris Lindsey
IT University
151 satisfied customers
I have a Toshiba Satillite laptop and I think I may need a
I have a Toshiba Satillite laptop and I think I may need a battery, When I plug it in to charge it - it says "Plugged in but not Charging." … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
429 satisfied customers
My laptop won't work. The screen says Recovery. Says to
My laptop won't work. The screen says Recovery. Says to contact PC administrator or manufacturer. … read more
Cody
Cody
Computer Science
1,571 satisfied customers
I need help resetting my password. Not know that much about
not know that much about computers i am happy with the way it is ithe … read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
360 satisfied customers
Cannot get into my Lenovo laptop, cannot read my finger
cannot get into my Lenovo laptop, cannot read my finger print and I have asked to log with PIN but I cant remember the PIN or if I have ever created one? … read more
bbao
bbao
Senior Laptop User
655 satisfied customers
I have a new Acer computer that I purchased and it is asking
I have a new Acer computer that I purchased and it is asking me for a password ***** it's not accepting any passwords that I give it. Furthermore I never set up password ***** it. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,113 satisfied customers
I would like to pair it to my android phone. Verizon samsung
Second opinion] i would like to pair it to my android phone… read more
Michael
Michael
CEO
Master\u0027s Degree
76 satisfied customers
DRagon will not start. It did this a couple of weeks ago and
DRagon will not start. It did this a couple of weeks ago and tech fixed it. I click the icon and it flashed briefly in the centre of the screen then disappears. Dragon taskbar is not hiding in the top… read more
bbao
bbao
Senior Laptop User
655 satisfied customers
I cant by pass the administrator pass word for my Latitude
I cant by pass the administrator pass word for my Latitude E7450 laptop I for got the pass word. When I turn it on that screen pops up, how do I bypass or rest that???… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have apink pcture and no sound. Internal speakers. This is
I have apink pcture and no sound JA: Is this happening with internal or external speakers? Customer: internal speakers JA: Did you try updating the sound driver on your laptop? Customer: this is on my… read more
bbao
bbao
Senior Laptop User
655 satisfied customers
Cursor goes in and out when I'm trying to type info on Dell
Cursor goes in and out when I'm trying to type info on Dell laptop … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
29 satisfied customers
Help! I'm doing this off my phone. With my laptop browser
Help! I'm doing this off my phone.With my laptop browser open....I've suddenly encountered one of those software virus type messages where you get a screen pop up that's says your computer might be in… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
29 satisfied customers
Need to find out why timer doesnt work. Please dont ask to
Need to find out why timer doesnt work. Please dont ask to go to website Desk top is being updated … read more
Kris R
Kris R
IT Manager
Computing
2,422 satisfied customers
Does anyone know which is better the Dell Latitude laptop or
Hi. Does anyone know which is better the Dell Latitude laptop or the Dell Inspiron laptop? Thank you.… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
429 satisfied customers
My Asus 13.3” laptop with an i7 processor that I've had
My Asus 13.3” laptop with an i7 processor that I've had about a month will not come on. I have no clue what's wrong … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
778 satisfied customers
My laptop has locked me out it will not take the first of
my laptop has locked me out it will not take the first of the 2 pass words to enter the computer it worked well yesterday at noon but late afternoon when i tryed to get back into it it would not as if… read more
bbao
bbao
Senior Laptop User
655 satisfied customers
I CAN NOT LOG INTO YOU TUBE OR ANYTHING ELSE. SATELLITE L47
Have not installed any updates Ihave tried holding down the google chrome key ..that does not work … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
752 satisfied customers
I want to restore my Acer PC currently running Win10 to
I want to restore my Acer PC currently running Win10 to original (Win7) settings. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
429 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x