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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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The laptop that I have is lock and I need to reset it,

Customer Question

the laptop that I have is lock and I need to reset it
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: windows8 asus
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Laptop
Expert:  bbao replied 3 months ago.

Can you please take a picture of the locked screen and upload it here? Thanks.