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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Why can't I type any emails, aol, Intel Core13, A month ago

Customer Question

Why can't I type any emails
JA: Just to clarify, what email service provider are you using?
Customer: aol
JA: What's the brand/model/Operating System (OS) of your laptop?
Customer: Intel Core13
JA: When did you purchase your laptop? What troubleshooting have you tried?
Customer: A month ago - it is a Dell and it was okay yesterday
JA: Anything else you want the computer expert to know before I connect you?
Customer: No thank you
Submitted: 1 month ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 1 month ago.

Hi,
I'm sorry about the issue. Is there any error or message?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 1 month ago.
No, no error message - I type compose, but then I am unable to type in the body of the email
Expert:  Viet - Laptop Tech replied 1 month ago.

Do you have windows xp, vista, or 7, or 8, 10?

Please reply at the box below. Thank you.

Expert:  Viet - Laptop Tech replied 1 month ago.

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Laptop Tech replied 1 month ago.

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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