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bbao
bbao, Senior Laptop User
Category: Laptop
Satisfied Customers: 475
Experience:  CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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I have a HP computer ... bought a few years ago. I haven't

Customer Question

I have a HP computer ... bought a few years ago. I haven't used it recently, and when I tried to access it recognized my user name, I was asked to enter my password. I cannot remember the password, and after several attempts trying to enter recent passwords used on my "Big Mac," I still could not get access. I need to know how I can easily save this problem. HELP!
Submitted: 1 month ago.
Category: Laptop
Customer: replied 1 month ago.
If you cannot fix problems for a HP computer, please let me know as soon as possible so that I can find another way to fix the problem. I also cannot get a phone number for Hewlett Packard ... it seems they don't have one! Guess I'll have to call the Geek Squad for help. Thanks for trying.
Customer: replied 1 month ago.
Thanks for trying ... I just solved the problem all by myself! (just went through all my password ***** and finally one fit!)
Expert:  bbao replied 1 month ago.

I think you are referring a Windows password ***** a particular Windows user? If yes, what's the version of Windows?