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Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My Toshiba laptop won't turn on. It has an orange light and

Customer Question

My Toshiba laptop won't turn on. It has an orange light and a white light on the front edge. Every so often it seems to whir a little. But it won't turn on. Help?
JA: What Operating System (OS) are you running on your Toshiba laptop?
Customer: Windows 10
JA: Have you tried rebooting from a DVD or flash drive?
Customer: Don't have either one of those
JA: Anything else you want the computer expert to know before I connect you?
Customer: It's a Toshiba Satelite
Submitted: 1 month ago.
Category: Laptop
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you please disconnect the power cable then hold the power button down for 60 seconds then release.

Connect the power cable, power it on and tell me if it then starts correctly please.

Customer: replied 1 month ago.
Did as you suggest. No change. It was clearly powered off after 60 seconds -- no occasional whirring -- but still no display.
Expert:  Richard replied 1 month ago.

Thanks

Can you press FN and F6 at the same time when switched on and tell me if anything then shows please

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