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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 359
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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Acer Aspire Lap Top screen goes dark shortly after turning

Customer Question

Acer Aspire Lap Top screen goes dark shortly after turning on
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: Happened once before tech said brightnes was turned down do not know what he did to turn it back up
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Would not turn up last night. shut off and diconnected power cord. power light is on charge light is on . Unit sounds like it is running
JA: Anything else you want the electronics expert to know before I connect you?
Customer: How do I turn up the screen brightnes that is what was wrong last time this happened
Submitted: 4 months ago.
Category: Laptop
Expert:  Md. Sadique replied 4 months ago.

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

Expert:  Md. Sadique replied 4 months ago.

Is the screen dim and not completely dark?

Please use a flash light and see if you can see anything on the screen.

Customer: replied 4 months ago.
Screen completely black
Expert:  Md. Sadique replied 4 months ago.

Shut down your computer completely by pressing and holding the power button until the laptop turns off completely.

Expert:  Md. Sadique replied 4 months ago.

Then wait for 10 seconds and turn ON tell me if you see any flashes on the screen.