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Richard, Laptop Specialist
Category: Laptop
Satisfied Customers: 36526
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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I cant type in password on windows 10 laptop, acer,

Customer Question

i cant type in password ***** windows 10 laptop
JA: What's the brand/model of your laptop?
Customer: acer
JA: When did you purchase your Acer? What troubleshooting have you tried?
Customer: 2014,pressed ctrl,alt and del together,nothing
JA: Anything else you want the computer expert to know before I connect you?
Customer: not really
Submitted: 2 months ago.
Category: Laptop
Expert:  Richard replied 2 months ago.

Hi there and welcome

Please disconnect the power cable then hold the power button for 60 seconds then release.

Then power on the computer and tell me if you can now sign in please

Thank you

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