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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I cannot connect to my wifi, Microsoft Windows 10, No recent

Customer Question

I cannot connect to my wifi
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: Microsoft Windows 10
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: No recent updates except for Windows. Have tried the troubleshooting feature
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am advised to turn on the radio switch
Submitted: 3 months ago.
Category: Laptop
Expert:  Jess M. replied 3 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Is this a NEW computer and its first time to connect to your wifi?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess