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Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have and acer gateway laptop and I forgot the password.

Customer Question

Hi I have and acer gateway laptop and I forgot the password. How can get in to reset my password
JA: What's the make/model of your device? How old is it?
Customer: It is 4yrs old notebook pc, model no. ZEA
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I can't trouble shot because I can't get in it.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Laptop
Customer: replied 3 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Viet - Laptop Tech replied 3 months ago.

Hi,
I'm sorry about the issue. Does it have windows xp, vista, or 7, or 8, 10?
Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen?

Please reply at the box below. Thank you.