How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Md. Sadique Your Own Question
Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
22727371
Type Your Laptop Question Here...
Md. Sadique is online now
A new question is answered every 9 seconds

No wireless devices available n settings cannot turn off

Customer Question

no wireless devices available n settings cannot turn off airplane mode cannot connect to internrat c-55-a5310
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: Satellite c-55-a5310 windows 10
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: Ive tried reinstalling wireless driver windows 10 install was a few months ago. having problems running sim games
JA: Anything else you want the computer expert to know before I connect you?
Customer: There is no wifi indicator on settings
Submitted: 8 months ago.
Category: Laptop
Expert:  Byron replied 8 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Please perform these steps:

Click the start menu button and open Settings (the gear icon)

On the Settings page click Network & Internet

From the vertical menu on the left side of the page select Status

At the bottom of the page click
Network Reset>>Reset Now

The process takes about 5 minutes and requires a restart (you'll get a notification at the 2-minute-to-restart mark)

Once the process has finished try connecting again.

Let me know the result please.