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Md. Sadique
Md. Sadique, Engineer
Category: Laptop
Satisfied Customers: 358
Experience:  Engineer with 7+ yrs. experience as a software troubleshooter, developer & hardware support.
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When you turn it on it flashes Toshiba tech and goes. I

Customer Question

when you turn it on it flashes Toshiba tech and goes gray . I press f1 at the same time and windows boot manager came up. press f8 and it went gray again.
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: # P
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: PSA
JA: Anything else you want the computer expert to know before I connect you?
Customer: t6U-005002 No haven't had it on in 6mo
Submitted: 8 months ago.
Category: Laptop
Expert:  PC_Wizzard replied 8 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Please remove the battery, disconnected it from the power adapter, hold down the power button for 30 seconds and then placed the battery back in and the power adapter and try to power it on again.

Please let me know

Customer: replied 8 months ago.
No change I get lnsydeH20 setup utility when I hold down F2 after pushing the power button. So far that has got me nowhere also.
Expert:  PC_Wizzard replied 8 months ago.

Can you please tell me what Operating system you have?

Customer: replied 8 months ago.
Windows 7
Expert:  PC_Wizzard replied 8 months ago.

Please tell me the model of your Toshiba

And try this

Take the battery out and put it back in. Then press shift, F8, and the power button at the same time

Customer: replied 8 months ago.
Did nothing different than before
Customer: replied 8 months ago.
Did nothing different than before. Part number is ***** Serial No. 1A2069250
Customer: replied 8 months ago.
Satellite A505-S6005
Expert:  PC_Wizzard replied 8 months ago.

This can be due to faulty ram

Can you please check how many ram modules is installed?

Please remove the module and move it to another slot and test.

If there's 2 remove one at a time and test with only one installed.

Please see link provided on how to get to the ram modules