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MikeW
MikeW, Computer Repair Tech
Category: Laptop
Satisfied Customers: 327
Experience:  32 years PC repair / networking
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I have a new Acer Aspire E5-575G laptop. Accidently the top

Customer Question

Good morning! I have a new Acer Aspire E5-575G laptop. Accidently the top cover got burned by a candle and need to be replaced. The screen works but may need to be repalced as well. Any suggestions?
JA: What's the make/model of your device? How old is it?
Customer: I got it for Christmas.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: The laptop works fine. The problem is a damaged top cover.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No.
Submitted: 6 months ago.
Category: Laptop
Expert:  MikeW replied 6 months ago.

Hello my name is ***** ***** I'll be happy to assist you today. If the screen works then it doesn't need to be replaced. You can replace the top cover if you're comfortable with doing it.

Customer: replied 6 months ago.
I would prefer to have it done by someone who knows what they are doing!
Expert:  MikeW replied 6 months ago.

Yes I agree. This site is a site for computer professionals to answer questions from customers. We don't do any repairs or sell any products. You would have to take it to a PC repair shop if you're uncomfortable with doing it yourself.

Customer: replied 6 months ago.
Do you have an idea what that should cost?
Expert:  MikeW replied 6 months ago.

In the repair shop that I run I charge $40 labor plus the cost of the part. So I'm not sure what someone local to you would charge. The part is usually available on ebay for fairly cheap but this is a newer laptop and you may have to order the part from Acer.

Customer: replied 6 months ago.
Thank you!
Expert:  MikeW replied 6 months ago.

You're welcome. If you have any further questions just ask.

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